Job Summary
We are seeking a dynamic and enthusiastic Retail Sales Associate to join our team. The ideal candidate will possess excellent communication skills and a passion for customer service. As a Retail Sales Associate, you will be responsible for creating a welcoming environment for customers, assisting them with their needs, and driving sales through effective merchandising and upselling techniques.
Responsibilities
* Greet customers warmly and provide assistance in a friendly manner.
* Maintain knowledge of current promotions, products, and services to effectively communicate with customers.
* Assist in merchandising products to enhance the shopping experience and drive sales.
* Handle transactions accurately using basic math skills and ensure the till is balanced at the end of each shift.
* Employ upselling techniques to maximise sales opportunities while maintaining customer satisfaction.
* Organise stock on shelves and ensure the store is tidy and well-presented at all times.
* Manage time efficiently to ensure all tasks are completed within the designated timeframe.
* Maintain professional phone etiquette when handling customer inquiries over the phone.
Qualifications
* Previous retail experience is preferred but not essential; a willingness to learn is key.
* Strong communication skills
* Basic math skills for handling transactions and stock management.
* Excellent organisational skills to keep the store orderly and efficient.
* Ability to work effectively both independently and as part of a team in a fast-paced environment.
* A positive attitude with a strong desire to provide exceptional customer service. If you are passionate about retail and enjoy working with people, we would love to hear from you
Job Type: Full-time
Pay: £19,500.00-£22,450.00 per year
Benefits:
* Employee discount
* Store discount
Work Location: In person