Overview
Compliance Administrator role at Bromford
Contract Type: Fixed-Term (3 Months)
Hours: 37.5 hrs per week (Monday-Friday)
Location: Wolverhampton (WV10- 6TB)
Closing Date: Tuesday 16 September 2025 (early applications welcomed as vacancy may close once sufficient interest is received)
About Us: We’re part of Bromford Flagship. Our purpose is clear: enable everyone to thrive. Our vision is that everyone has a safe, affordable home, and with over 80,000 homes across east, central and southwest England, we have the scale, expertise and commitment to keep building for the future.
Job Purpose
We are seeking dedicated two Compliance Administrators to join our team on a 3-month fixed term contract. You will play a crucial role in supporting the compliance team by ensuring all administrative functions are carried out efficiently. Your efforts will help us maintain our commitment to providing safe and secure homes for our customers.
Key Responsibilities
* Ensure the smooth operation of the compliance team by performing accurate data entry and raising work orders as needed.
* Support the updating and monitoring of compliance systems and processes, providing essential information, support, and advice to our customers to maintain high levels of customer service.
* Manage administrative tasks related to property change data and gather/update compliance data from internal and external sources.
* Assist the Compliance Team in aligning policies, procedures, and processes; arrange appointments, monitor feedback, and obtain necessary information to enhance service delivery.
* Produce statistical reports related to no access visits and support the wider Compliance function as required.
Experience and Qualifications
* Experience in property investment, compliance, or housing-related activities.
* Proven track record in a customer-focused environment.
* Good standard of education, including GCSE or equivalent in English and Maths.
* Competent ICT skills, particularly in Microsoft Word, Excel, and Outlook.
* Excellent verbal and written communication skills.
* Ability to build positive working relationships with colleagues and external bodies.
* Ability to complete a Basic DBS check.
Skills
* Ability to support multiple team leaders and managers with competing priorities.
* Strong communication skills tailored to different audiences.
* High accuracy and attention to detail.
Why Join Us?
By joining Bromford (part of Bromford Flagship), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.
How to Apply
If you are passionate about making a positive impact and meet the above criteria, we would love to hear from you.
Closing Date: Tuesday 16 September with interviews taking place on Friday 26 September at our office in Wolverhampton.
Additional Information
We’re part of one of the biggest housing associations in the country, Bromford Flagship. We invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we plan to deliver 11,000 more homes by 2032.
We’re committed to diversity and an inclusive workplace culture. We are a Disability Confident (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant. We encourage applications from all sections of the community, including those historically underrepresented.
We’re a Great Place To Work certified employer with a strong culture and focus on development, learning, and wellbeing.
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