Overview
Join the Trusted Face of the UK’s Postal Service. Post Office Ltd is looking for a Counter Clerk to join our team and be the welcoming face of our local branch. You’ll play a vital role in delivering essential services to the community while working in a supportive and inclusive environment.
Responsibilities
* Deliver excellent customer service at the counter
* Process a wide range of postal and financial transactions, including mail, bill payments, banking, travel money, and identity services
* Handle cash and card payments accurately and securely
* Offer advice and guidance on Post Office products and services
* Ensure compliance with security, fraud prevention, and operational procedures
* Keep the branch tidy, well-stocked, and welcoming for customers
* Support your team with general administrative and retail tasks
What We’re Looking For
* Strong communication and interpersonal skills
* Good numeracy and attention to detail
* A positive attitude with a customer-first approach
* Ability to work in a fast-paced retail environment
* Previous experience in a customer service, retail, or cashier role (desirable but not essential)
What We Offer
* 28 days holiday (pro-rata) including bank holidays
* Pension scheme
* Full training provided – no experience necessary
* Supportive, friendly team environment
* Recognition schemes and staff incentives
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