Service Delivery Manager (MSP) A truly exciting opportunity has arisen for an experienced professional to join a national IT Support and Telecoms company based in the Petersfield area. Our client is a leading UK provider of IT Support and Telecoms services, recognised for their strong values and commitment to delivering seamless service while making a genuine difference to both their clients and employees. We are keen to speak with exceptional individuals who are self-motivated, results-driven, and possess proven technical expertise within the IT Managed Service sector. This role would suit someone eager to bring fresh ideas, with a strong desire to progress their career by taking on increased responsibility and developing into a future industry leader. Main Responsibilities for the successful Service Delivery Manager: * Lead and manage a team of technicians on a day-to-day basis, including workload planning, scheduling, performance management, and maintaining consistently high standards of service delivery. * Oversee and support client IT environments, including hardware, software, servers, and network infrastructure, ensuring stability, security, and optimal performance. * Take ownership of the technical onboarding of new clients, managing system setup, migrations, documentation, and smooth transition into support services. * Build and maintain strong, long-term relationships with new, existing, and prospective clients...