Job Overview
Hospitality Supervisor
REQ Number: 606527
Location: Hartpury, GL19 3BE
Contract Type: Permanent
Hours: 5 over 7 days including weekends and shift work
Salary: £26,464.68 per annum
Working Weeks: 52 weeks per year
Are you passionate about delivering exceptional hospitality experiences? We’re looking for a proactive and organised Hospitality Supervisor to lead our hospitality operations at Hartpury. From large-scale sporting and equine events to formal dinners and private functions, this role offers variety, responsibility, and the chance to make a real impact.
Key Responsibilities
* Supervise and motivate hospitality staff to maintain high standards of service
* Manage hospitality bookings and liaise with clients to ensure all requirements are met
* Coordinate events using internal systems and booking portals
* Lead the setup and delivery of events, from casual fixtures to formal occasions
* Act as the main point of contact for clients during events, resolving queries and issues
* Ensure compliance with health, safety, and food hygiene regulations
* Monitor stock levels, assist with ordering, and manage resources efficiently
* Collaborate with catering, events, and facilities teams for seamless service delivery
* Contribute to continuous improvement by suggesting and implementing service enhancements
What We're Looking For
* Strong communication and interpersonal skills
* Proven ability to deliver excellent customer service
* Demonstrated leadership experience in hospitality, catering, or events
* Highly organised and adaptable, with the ability to prioritise under pressure
* Professional and approachable with a proactive, problem-solving attitude
* Flexibility to work evenings, weekends, and during peak event periods
Desirable Skills
* Experience in high-end hospitality, sports, or equine event environments
* Familiarity with event booking systems or hospitality software
* Food hygiene or health & safety training/qualification
* Previous experience in a college or university setting
Benefits
* Access to an employee benefits portal with hundreds of discounts
* Online GP services
* Apprenticeship schemes for career development
Additional Information
This role requires an Enhanced DBS check due to the nature of the site and responsibilities.
About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.
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