Salary: £60,000 - 60,000 per year Requirements: Proven experience as a Product Manager or Product Owner within travel, tour operations, OTA, airline or related sectors Strong understanding of end-to-end booking, fulfilment, supplier management and travel finance workflows Hands-on experience with reservation systems, back-office platforms, CRM and finance systems Experience with API integrations, third-party platforms and complex system dependencies Background in system migrations, platform modernisation or large-scale operational upgrades Practical understanding of booking management, amendments, documentation, pricing and fulfilment Working knowledge of travel finance processes such as refunds, reconciliation and regulatory reporting Responsibilities: Define and maintain the product vision and roadmap for back-office systems, aligned to business objectives, regulatory requirements and commercial priorities Identify opportunities for process improvement, automation, AI adoption and system enhancement that deliver measurable operational value Gather, analyse and translate business requirements into clear user stories, workflows and acceptance criteria Work closely with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented Ensure workflows are efficient, scalable and aligned with best practice in travel and tour operating Support and optimise key processes including booking management, documentation, supplier management, pricing, financial reconciliation and customer experience Monitor product performance, identify defects and process gaps, and drive continuous improvement Ensure systems and processes comply with travel regulation, data protection, payment security and financial controls Technologies: AI API CRM Support Product Manager Product Owner Security Marketing More: We are an established travel business seeking an experienced Senior Platform Product Owner to lead the development, optimisation, and delivery of our core operational platform. This critical role ensures our teams have scalable, efficient, and compliant systems that enable high-quality customer experiences and commercial performance. We offer a competitive salary of £55,000-£60,000, 22 days holiday plus bank holidays, hybrid working opportunities, and travel discounts. last updated 5 week of 2026