Position: Supply Chain Planning Manager
Location: Worcestershire
Salary: £45,000 – Hybrid working
Overview:
An established and expanding company within the consumer goods industry is looking for a motivated and detail-focused Planning Manager. This is a key role that connects demand planning, inventory control, and customer fulfilment, ensuring seamless product flow from suppliers through to retail partners.
You’ll lead a small team and collaborate closely with both internal departments and external stakeholders, helping to optimise stock levels, improve service performance, and strengthen operational processes.
Core Duties:
* Act as the primary contact for all customer-facing supply chain matters, maintaining effective relationships with retail partners.
* Lead the creation of mid-to-long term planning forecasts in partnership with sales and commercial functions
* Track and evaluate stock movements and planning accuracy, recommending process adjustments where needed.
* Collaborate with customer service and logistics to resolve supply or delivery issues efficiently.
* Organise regular service meetings with partners to review performance and align expectations.
* Ensure internal operations remain in sync with customer demand and changing priorities.
* Monitor service metrics, investigate issues, and suggest actions to improve delivery performance.
* Proactively identify areas for operational improvement and implement changes to enhance performance.
* Support and guide a team of planners, ensuring they are aligned with business priorities and customer needs.
Ideal Background:
* Significant experience in a similar planning or supply chain role, ideally within a fast-paced product environment such as food, drink, or general FMCG.
* Solid knowledge of planning systems and enterprise platforms (experience with recognised ERP tools beneficial).
* Ability to manage complex partner relationships and navigate cross-functional responsibilities.
* Understanding of production or factory planning processes is advantageous.
* Skilled in analysing data to drive decision-making (proficiency in spreadsheets and reporting tools required).
* Strong communicator, problem-solver, and capable of managing competing priorities under pressure.
Preferred Attributes:
* Experience supporting or managing large retail accounts.
* Team leadership or mentoring experience.
* Relevant qualification in supply chain, business, or operations (or equivalent experience).
* Benefits & Culture:
* Dynamic and collaborative environment with a strong team ethic.
* Scope to influence positive change and streamline operations.
* Competitive salary and benefits, plus development opportunities.