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Customer Service Apprentice (Credit Control)
Apply From:
31/07/2025
Learning Provider
Delivered by BURY COLLEGE
Employer
CROWN GAS AND POWER LIMITED
Vacancy Description
* Responsible for own ledger ensuring all customers adhere to their payment terms
* Develop relationships with customers and resolve queries concerning their accounts
* Recover outstanding debt through consistent follow-up
* Identify and monitor customers who pose a financial risk
* Send overdue customers for disconnection while adhering to credit control processes
* Perform administrative duties such as managing team inbox, processing remittances, and responding to customer queries within SLA
* Meet set KPIs
* Suggest improvements to current processes and procedures
* Adhoc reporting
Key Details
Vacancy Title
Customer Service Apprentice (Credit Control)
Employer Description
Crown Gas & Power supplies business gas to the commercial sector in Bury, Manchester. Known for innovative products like 100% biogas, site services, and excellent customer service.
Vacancy Location
Crown Point Heap Brow BL9 9JR
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000334322
Key Dates
Apply From
31/07/2025
Closing Date For Applications
2025-08-29 23:59:59
Interview Begin From
To be announced
Possible Start Date
2025-09-08 00:00:00
Training
Training to be Provided
Customer Service Practitioner Level 2 Standard. This qualification requires college attendance once per month.
Learning Provider
BURY COLLEGE
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical thinking, Team working, Initiative, Non-judgemental attitude
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