Vacancy title: Rural Payment Wales Team Support
Closing date: 24/04/2026, 16:30
Salary range: £27,302 to £29,291
Locations: Mid Wales, South West Wales (Llandrindod, Aberystwyth, Carmarthen)
Purpose of Post
These posts support the Rural Payments Wales (RPW) division, which administers around £300 million of funding per year. The role involves processing and mapping tasks across a range of rural payment schemes.
Roles & Responsibilities
Processing Support
* Process customer applications and manage claims across RPW schemes.
* Carry out mapping tasks, spatial checks and data validation.
* Ensure work aligns with scheme rules, audit requirements and quality standards.
* Provide flexible support and cover with other colleagues as needed.
Data Capture
* Capture data and manipulate via bespoke mapping system, ensuring scheme rules are followed.
* Carry out geographic data checks to establish required changes using reference data and imagery.
* Quality‑check work, identify and correct errors.
* Use digital systems and datasets to support accurate and timely decision‑making.
Key Tasks (shared across Team Support)
* Provide effective administrative support, including documentation and correspondence.
* Maintain audit trails and accurate records.
* Manage shared mailbox and communications.
* Insert/maintain data in Welsh Government digital systems.
* Plan and support meetings, workshops, and events.
* Provide frontline customer support.
* Collaborate across teams to deliver consistent service.
* Ensure compliance with policies and governance.
Benefits
* Competitive salary with annual pay progression.
* Generous pension scheme and secure employment.
* Hybrid and flexible working options, including flexi‑time and job‑share opportunities.
* Comprehensive annual leave entitlement plus public holidays.
* Well‑being support and inclusive culture.
* Training and development opportunities.
Ideal Candidate
* Organised, proactive, and enjoys working as part of a larger team in an operational environment.
* Detail‑oriented with strong digital skills and a commitment to quality assurance.
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