Are you an experienced Insurance Team Manager with a flair for leadership and a passion for delivering exceptional client service? Looking to step into a strategic role where you can shape a high-performing team and play a pivotal part in growing a successful business? If so, we’ve got the perfect opportunity for you.
We are delighted to be supporting a highly respected, values-driven insurance brokerage based in Hull, in their search for an Insurance Manager.
Reporting directly to the Head of Commercial, you’ll lead, support, and motivate a team of Commercial Account Handlers and Executives to drive performance, enhance the customer journey, and ensure regulatory compliance.
You’ll be hands-on in the day-to-day leadership of the team, balancing workloads, overseeing client interactions, and guiding the development of technical expertise. At the same time, you’ll contribute to the wider commercial strategy, bringing fresh ideas and innovative thinking to continually evolve how the business operates.
This is a brilliant opportunity to join a company with a collaborative culture, strong values, and a clear vision for growth, where your voice will be heard and your impact will be felt.
What the Insurance Team Manager job involves
Supporting the Head of Commercial in developing and executing the commercial strategy
Leading and coaching a team, identifying strengths and development opportunities
Managing team training and technical development
Driving team engagement through positive leadership and cultural initiatives
Ensuring all client activity is compliant, professional, and efficient
Handling escalations, complaints, and high-level client interactions when needed
Overseeing new business, renewals, mid-term adjustments, and debt queries
Monitoring team performance and aligning actions with FCA and company standards
Skills required
Cert CII qualified (or equivalent industry experience)
Previous experience in a team leadership or management role, ideally within the insurance sector
Strong understanding of FCA regulations and commercial insurance products
Exceptional communication, organisation, and problem-solving skills
Motivated, proactive, and collaborative, with high attention to detail
Capable of working under pressure, driving change, and meeting deadlines
Knowledge of FCA regulations and compliance procedures.
Other information
Hybrid / Flexible working options
Working Monday to Friday 8.30 – 5.00
Full Training and personal development opportunities
Company pension scheme
A supportive and collaborative working environment
Wellbeing support, healthcare scheme and death in service policy
24 days holiday plus bank holidays
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.
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