X3 Customer Executives - Immediate start
Castleford - Short walk from the train station
6month contract | ASAP start
37 hours per week, Monday-Friday (flexible start/finish times)
£14.07-£15.97 per hour
About the Role
We're supporting a wellknown Housing Association in recruiting x3 Outbound Call Executives to join their friendly and supportive Customer Support Team.
In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPRcompliant records. You'll also check whether customers still wish to receive services and action updates accordingly.
It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.
What You'll Be Doing
1. Contact tenants by phone or other means to collect information about their household.
2. Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them
3. Accurately record information using a bespoke IT system
4. Note any queries and escalate and pass over accordingly
5. Cleanse the internal data base
What We're Looking For
6. Experience in a customer service, call centre, or customerfacing role
7. Excellent communication and interpersonal skills
8. Strong attention to detail when recording information
9. IT Literate - Outlook, Excel and CRM systems
Why Temp with Office Angels?
10. Weekly pay - every Friday
* Minimum 28 days annual leave
* A dedicated consultant supporting your journey
* Early access to permanent opportunities
* Free eyecare vouchers
* "Temp of the Month" recognition
* Mobilefriendly timesheets
* Retail discounts & perks
* Access to wellbeing platforms
* Free LinkedIn Learning courses (Microsoft Office, languages & more)
If this sounds like the right fit for you, apply today with your most uptodate CV!
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.