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Service coordinator

Llanelli
Temporary
Randstad
Service coordinator
£28,000 - £32,000 a year
Posted: 15 April
Offer description

This is a temporay position tha is ongong so please bear this in mind when applying.

You will be working 8am : 4:30pm Monday to Friday : fully office based.

You will have an exciting and varied role and cover the following:

Sales Support:

* Assist the sales team with preparing quotes, proposals, and contracts.
* Maintain and update customer records, sales reports, and CRM systems.
* Track sales leads, monitor performance, and follow up with clients as needed.
* Schedule meetings, demos, and follow:up calls between sales representatives and clients.
* Coordinate sales materials, presentations, and marketing campaigns.

Customer Service:

* Serve as the first point of contact for customer enquiries via phone, email, or in person.
* Handle customer complaints, issues, and service requests promptly and professionally.
* Collaborate with logistics, technical, and service teams to resolve client concerns.
* Ensure high levels of customer satisfaction through timely and accurate communication.)

You will need:

* Strong organisational and multitasking abilities
* Excellent verbal and written communication skills
* Customer:focused attitude with strong problem:solving skills
* Proficient in Microsoft Office and CRM software (e.g., Salesforce, HubSpot).
* Ability to work independently and as part of a team.
* Detail:oriented with strong follow:through.

Benefits

* 28 days holiday
* Private medical cover after probationary period.
* Pension : 3 employer contribution.
* On:site free parking
* Close to amenities

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

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