Overview
We are recruiting a dedicated Switchboard Operator to help ensure the smooth running of the operations in Healthcare on a part-time basis, contracted to 37.5 hours per week.
Responsibilities
* Sort and dispatch calls and e-mails to the relevant department accurately within a timely manner
* Update and amend information when changes occur
* Ability to record accurate times and dates of all untoward incidents and complaints requiring Switchboard involvement.
* Resolve stakeholder queries competently and enthusiastically to represent our organisation in a professional light
Qualifications
* Previous experience in this role/similar position is essential
* Excellent telephone manner, with the ability to communicate effectively and maintain a high level of confidentiality
* Exceptional organisation skills with the ability to prioritise to meet deadlines.
* Intermediate knowledge of Microsoft systems to include Word, Excel, PowerPoint, Outlook and the Internet
* Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
* Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
* This position is subject to a Disclosure Barring Service check; costs met by the employer.
Benefits
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more
* Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
* Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
* Up to 44% off cinema tickets to enjoy your favourite blockbuster
* Regular emails filled with the best discounts and savings available
* Receive cash rewards every time you spend and use them on a wide range of brands
* Unwind with us with free wellness, mindfulness and exercise classes
* You can share all discounts and offers with your friends and families
* Contributory pension scheme
* Grow your career with our Career Pathways and MyLearning programmes
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Administrative
* Industries: Technology, Information and Internet
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Job Reference: com/2708/85655001/52642694/STC #Medirest
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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