The Role
TPPs Customer Relationship Manager (Mandarin Speaker) are responsible for driving the strategic direction of the company, formulating our short- and long-term goals; leading on the execution of a variety of global projects and implementations, as well as client expansion and company growth. You will work directly with our customers alongside local, provincial and national governments as well supporting our network of worldwide suppliers and business relationships.
Your influence will have an impact on the future use of IT in healthcare in both across the globe. If youve already worked in the industry or have experience in pre-sales, consulting and have had access to wide range of communication channels then wed love to hear from you. Equally, if youve got no experience but are an approachable, friendly people person you will excel in this role. Were recruiting from all disciplines to join our open and enthusiastic team of Account Managers.
What were looking for:
Youll possess excellent communication, comprehension and coordination skills and have the ability to lead presentations and hold conversations with a variety of different audiences
Youll have the enthusiasm to demonstrate what the company and products have to offer
Youll be proactive and quick thinking
Youll have the ability to understand and represent the specific needs of customers and have the readiness to deliver results to deadlines
Youll have the opportunity to travel internationally and coordinate business efforts whilst exploring customer bases around the world.
Key responsibilities will include:
Responsible for product advancement and business development; familiarising the ever-expanding product benefits and working with customers to promote projects and use cases
Representing the company brand at international events
Development and maintenance of co-operative relations and company resource
Participating in business negotiation activities for new and potential business opportunities
Analysing customer needs and assist with formulating service plans
Supporting the implementation of key performance indicators to showcase customer project results
Co-ordinate internal and external cooperation
Requirements Predicted 2:1 or above at degree level
Minimum AAB at A-level
Native-level proficiency in Mandarin (speaking and writing)
Adept in English (writing and speaking)
550/750 or above in Gaokao
Benefits
We have lots of fantastic benefits here at TPP. These include:
Fantastic holiday entitlement
Regular social events
Opportunities to travel internationally
Life insurance
BUPA Health, Dental and Travel cover
£300 birthday meal allowance
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