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UK&I Former Chair of Arise Network ERG | Talent Acquisition Lead
Role: System Administrator
Job Type: Permanent
Location: London, United Kingdom
Join us as a System Administrator - this is a great opportunity to grow your experience in a fast-growing global IT company.
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.
* Be exposed to the future of technology.
* Work with some of the brightest global minds in the industry.
* Support many of the biggest brands in the UK and worldwide.
Job Purpose and primary objectives
The System Administrator will be the first point of contact for providing technical support to the accounts designated users. Activities require a competent aptitude for working with applications, computer systems, handheld devices and to undertake analysis, diagnosis and resolution of issues which may range from straightforward to more complicated technical issues to their desired resolution.
Your Profile
Key Responsibilities:
* Provide onsite support for all IT services offerings, including how to connect to the network (wired and wireless), password resets, how to print, basic troubleshooting, AV related issues, new services, and other general network related items
* Be the primary IT onsite point of contact working with external service providers
* Attend governance meetings to review and communicate issues, concerns, and site-specific challenges
* Work with third-party tenants to complete new onboarding templates and submit them to the network provider
* Submit tickets to network provider for the following and track/confirm completion with customer: add/change/delete third-party tenant access, local network issues, password resets, port issues, remote access, and printing issues
* Help resolve advanced troubleshooting related to any breach, virus, cabling, ports, circuits and work with third-party tenant, network provider, cabling vendor, and/or property management for resolution
* Support server administration tasks for two (2) print servers and one RedHat Linux server, which is expected to be comprised of the following:
* Server log review and health management
* Operating system patching
* Incident resolution
* Performance monitoring
* Configuration changes
Key skills/knowledge:
* Provide onsite support for all IT services offerings, including how to connect to the network (wired and wireless), password resets, how to print, basic troubleshooting, AV related issues, new services, and other general network related items
* Be the primary IT onsite point of contact working with external service providers
* Attend governance meetings to review and communicate issues, concerns, and site-specific challenges
* Submit tickets to network provider for the following and track/confirm completion with customer: add/change/delete third-party tenant access, local network issues, password resets, port issues, remote access, and printing issues
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.
You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).
TCS celebrates inclusion without exception. We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation or beliefs.
If you are an applicant who needs an accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.
Next Steps
Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Manufacturing
* Industries
IT Services and IT Consulting
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