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Data support analyst

Southend-on-Sea
Permanent
Hood Group
Support analyst
Posted: 16 December
Offer description

We are are recruiting a Data Support Analyst to join our team. This role will incorporate a variety of data responsibilities, including data management, analytics, and visualisation. The successful candidate will play a key role in leveraging data to drive business insights and support operational excellence. This position is ideal for those looking to build a career in a dynamic, data-focused environment.


Established in 1983, Hood Group is a UK-based insurance services provider with over four decades of industry expertise. We collaborate with start-ups, consumer brands, and major insurers to deliver innovative insurance solutions. At Hood Group, we are committed to helping our partners, including John Lewis Partnership and Ticker Insurance, to transform their insurance propositions through pioneering business models and products.


Key Responsibilities:


* Manage, organise, and maintain data from a variety of sources to support business operations and partner relationships.
* Develop and deliver data analytics and visualisations using tools such as Tableau, Power BI, or similar platforms.
* Design, implement, and document data structures and processes that enhance business intelligence and customer insights.
* Collaborate with stakeholders to understand project requirements and deliver actionable data.
* Ensure data quality, integrity, and security in all data-related activities.
* Document data management processes and analytics workflows in a clear and concise manner.


What We Need From You:


* Experience with data management, analytics, and visualisation tools (e.g., Tableau, Power BI, SQL, MS Excel).
* Strong critical thinking skills and the ability to investigate and resolve data-related issues independently.
* Understanding of ETL (Extract, Transform, Load) processes and data integration techniques.
* Skilled in handling large, complex datasets from on-premise and cloud sources such as Azure and AWS.
* Good communication and interpersonal skills, with the ability to work effectively as part of a team.


Why Join us?


At Hood Group, we take pride in creating a collaborative working environment that nurtures creativity and encourages forward thinking. Joining our team means more than just achieving objectives - it's about being part of a community that makes working at Hood Group truly exceptional.


Our comprehensive benefits package includes:


* We are offering 31 days annual leave (including bank holidays)
* Employee Assistance Program
* Eye Care Vouchers including discount on glasses
* Pension Scheme
* Health cash plan
* Incentive of £250 on Refer a friend scheme
* Social company events, we want you to be part of the Hood Group community
* Employee Recognition Scheme - Hood Heroes, we celebrate and recognise your contribution to Hood Group
* We will supply your laptop and any other necessary professional equipment as required

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