Voids Specialist / Coordinator Housing Management
£32,000 a year
Stoke, Stoke-on-Trent
Permanent
Full Time
Youll be responsible for collaborating with teams across the organization to ensure that void properties are managed, repaired and let in the most efficient and effective way, minimising cost and maximising customer experience.
Job requirements
* Oversee, monitor and advise all activity around void property management, from the tenant leaving to the property being let. Youll ensure performance indicators are met and teams work together collaboratively.
* Ensure measures are in place to track and drive activity at all stages of the voids process.
* Use your expertise to provide advice to teams to ensure compliance to the relevant processes and regulations.
* Attend relevant training and seminars to further develop yourself and teams. This includes designing and delivering wider staff training relating to process changes.
* Ensure excellent communication and liaison with customers, colleagues and contractors through the void process.
What they are looking for:
1. Educated to degree level, or have similar relevant qualifications or management qualifications.
2. Have experience of supporting and advis...