Job Title: Sales Support Administrator
Location: Royston
Remuneration: £28,000 - £30,000 per annum
Contract Details: Permanent, Full Time (Monday - Friday, 08:30 - 17:00)
Join a well-established organisation that specialises in high-quality products for the construction industry. 🌟
Responsibilities:
Distribute incoming calls to the appropriate team member 📞
Accurately & promptly process orders using the order processing system
Provide warehouse with precise despatch notes to ensure timely packing and dispatching of goods
Book on orders with appropriate courier
Create pro-forma invoices when pre-payment is required
Generate Worldpay payment links for pre-payment
Update online orders with accurate status and notes
Maintain a routine follow-up of the online filing system
Handle order/delivery inquiries promptly, ensuring customer satisfaction is always a priority
Support the Sales team as needed
Gain an understanding of our products and services
Future Additional Responsibilities:
Take sales inquiries via telephone & email confidently
Formulate quotations across all product sets
Assist with stock management, including stock take and warehouse queries
Key Skills & Experience:
Background in construction industry preferred but not essential
Minimum 2 years of office administration experience, ideally within a Sales environment
Strong organisational skills with the ability to prioritise tasks effectively
Passionate about delivering top-notch customer service 🌈
Experience with online ordering systems, including CRM management
Excellent communicator and team player 🤝
Ability to multi-task and show flexibility in a dynamic environment
Attention to detail and accuracy
Confident in using various systems
Intermediate working experience with Microsoft 365
Perks Include:
20 Days holiday, increasing by 1 Day per year (max 5) 🌴
Free parking on site 🚗
4% Pension Contributions
Comprehensive Health Care after 1 year 🏥
Annual and Intermittent Bonuses
Additional Information:
The office is conveniently located 12 minutes' walk from Royston train station 🚉
Parking is available nearby, within a 14-minute walking distance
If you are proactive, efficient, and ready to contribute to a thriving sales environment, we want to hear from you! Apply today and be a part of our dynamic team! 🎉
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website