Who You Are You are someone who understands the importance of accurate property records management and is committed to delivering excellent customer service. You demonstrate integrity, openness, honesty, and adopt a 'One Council' perspective. You handle responsibilities with accountability and are proactive in collaborating with colleagues. You embrace change and improvement and have an awareness of financial and legislative implications related to local government services. What the Job Involves As a Property Information Officer at Hillingdon Council, you will be responsible for accurately capturing, storing, and advising on property data and records. You will manage the property data systems, ensuring compliance with legal requirements, and responding to enquiries efficiently. This role involves maintaining property data integrity, providing training, and suggesting improvements to enhance service effectiveness. You will liaise with various stakeholders, including council colleagues and the public, while ensuring data privacy and security. Skills Customer service excellence Data management and analysis Knowledge of property information systems Collaboration and communication Problem-solving and innovation Understanding of legal and compliance requirements