Overview
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will possess strong communication skills and a passion for customer service. As a Shop Assistant, you will play a vital role in ensuring a pleasant shopping experience for our customers while assisting with merchandising and maintaining the store's organisation.
Responsibilities
* Greet customers warmly and assist them with their inquiries
* Provide excellent customer service by understanding customer needs and preferences
* Engage in upselling techniques to enhance customer satisfaction and sales
* Maintain an organised and visually appealing shop environment through effective merchandising
* Handle phone calls with professionalism, demonstrating good phone etiquette
* Perform basic math calculations for transactions and inventory management
* Collaborate with team members to ensure efficient store operations
* Manage time effectively to complete tasks within designated timeframes
Experience
* Previous experience in retail or customer service is preferred but not essential
* Strong organisational skills to maintain stock levels and shop presentation
* Excellent communication skills to interact effectively with customers and colleagues
* Basic math skills for handling transactions accurately
* Time management skills to prioritise tasks efficiently
If you are passionate about providing exceptional service and enjoy working in a dynamic retail environment, we encourage you to apply for the position of Shop Assistant.
Job Types: Full-time, Part-time, Permanent
Pay: From £12.21 per hour
Work Location: In person