Job Description
The Company:
A rapidly expanding training provider, offering both online and in person training services throughout the UK. The company headquarters are in London and the Finance Team work remotely, meeting in London twice per month.
Working with some of the UK's largest employers, they provide professional training schemes via apprenticeship and higher-level qualifications.
The Role:
Reporting to the Financial Controller, the Billing Assistant will support teams across the the Group. The Billing Assistant plays a key role in supporting the finance team by ensuring accurate and timely preparation, processing, and maintenance of billing records
Key Responsibilities include:
* Prepare and issue invoices in line with company policies and client contractual terms.
* Review billing data for accuracy, completeness, and compliance with agreed pricing.
* Process credit notes and adjustments as required.
* Monitor billing schedules and ensure deadlines are met.
* Assist with reconciling customer accounts and resolving discrepancies.
* Follow up on outstanding payments and support debt collection activities.
* Maintain accurate records of billing, payments, and customer interactions.
* Respond to customer billing queries in a clear and professional manner.
* Liaise with internal teams (Sales, Operations, Customer Service) to resolve issues.
* Understanding of VAT and how this is applied in regard to invoicing in general.
* Support the finance team in improving billing accuracy and efficiency.
* Inbox management
* General admin – emails, mail merger, correspondence, ad-hoc requests.
About You:
We are looking for an experienced Accounts Assistant with strong attention to detail. Ideally expereinced in an SME environment. Previous experience in Billings, Sales Ledger or invoice generation would be adventagous.