Purpose:
As the sole Credit Controller, you will be fully responsible for managing the organisation’s end-to-end credit control function. This includes raising invoices, allocating incoming payments, and ensuring timely collection of outstanding debts to maintain healthy cash flow.
Main Duties & Responsibilities
Key Responsibilities:
· Billing: Prepare and issue accurate sales invoices in line with agreed terms and deadlines.
· Credit Notes: Raising and sending promptly
· Cash Allocation: Accurately record and allocate customer payments to the correct accounts, reconciling discrepancies promptly.
· Collections: Proactively chase overdue accounts via phone, email, statements and written correspondence.
· Account Reconciliation: Regularly reconcile customer accounts and escalate internally where issues arise.
· Factoring: Reconciliation & collections.
· Disputes: Log, investigate to resolution.
· Reporting: Produce aged debt reports, cash collection forecasts, and month-end summaries for management.
· Credit Management: Monitor customer credit limits against account balance, assess credit risk, and escalate concerns to management.
· Client Meetings: Attend and organise as required.
· Process Improvement: Identify and implement improvements to credit control processes to enhance efficiency and reduce debtor days.
· Adhoc: Finance support as and when required and any other task requested.
Skills & Attributes:
· Strong attention to detail and accuracy in financial data handling.
· Excellent communication and negotiation skills.
· Ability to work independently, prioritise tasks, and meet deadlines.
· Proficiency Microsoft Excel (Pivots and formulae)
Performance Indicators:
· Reduction in debtor days.
· Accuracy and timeliness of billing and cash allocation.
· Percentage of overdue debt recovered