The Network Care Coordinator (NCC) role acts as the central care coordination role within the S&W PCN. Supporting the networks Health & Wellbeing Team and the practices in executing on their contractual requirements, the role will act as the central point of contact for outreach to a range of patients identified as requiring clinical or wellbeing intervention. These will include frail patients, patients at risk of Health Inequalities and patients with predeterminants of cardiovascular disease. South & West Herefordshire PCN is made up of six practices centred around the market town of Ross-on-Wye: Alton Street Surgery, Pendeen Surgery, Fownhope Surgery, Much Birch Surgery, Golden Valley Practice and The Surgery Kingstone.
The network covers a wide geographic area offering traditional General Practice support to our patients centred around the communities they live in. The role will be hosted by the Herefordshire GP Federation, Taurus Healthcare, as the employer. The NCCs role requires them to be able to work with, and understand the roles of, a variety of different people working across the PCN including doctors, nurses, healthcare assistants, social prescribing link workers, physiotherapists, health and wellbeing coaches and pharmacists. They will identify and work with individuals in need of proactive support with the aim of providing advocacy, encouraging independence, a healthy lifestyle, mental wellbeing, and social connectivity.
They may be given a caseload of identified patients and be required to ensure that their changing needs are addressed by taking into account local priorities, health inequalities and/or population health management risk stratification. The successful candidate will be a caring, dedicated, reliable, person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.
* A full Job Description & Person Specification is attached to this advert*