* German Customer Service Representative - (Hybri...
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German Customer Service Representative - (Hybrid, mostly remote)
Leeds, Yorkshire and the Humber, United Kingdom
Origin Recruitment Ltd
Posted today
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Full Job Description
German Customer Service Representative - (Hybrid,mostly remote)
Location : Cambridge (Remote and 1 xper month in the Office)
Client Profile:
Origin Multilingual is proud to announce, we are searching for aGerman Speaking
Customer Service Advisor to join an industryleader in the healthcare industry. This opportunity is offered on afull time and permanent basis.
Key Purpose
The representative will be dealing with inbound and outbound calls ona daily basis to ensure a top-quality service for existing and newcustomers. You will be in charge of adding value to each customer whocalls as well as having strong product knowledge.
KeyResponsibilities:
● Answering calls from existing andnew customers
● Proactively dealing with all queries relatingto the business
● Taking orders and bookings via external andinternal calls
● Aprofessional approach with the ability to build rapport with eachcustomer
● Demonstrating extensive knowledge on all productranges
● Facilitating calls from B2B and B2C
Personal Specification
The successful candidate for theposition, will have the following competences:
● Previousexperience in a similar role (preferred but not essential)
●Customer service experience (preferred but not essential)
●Self-motivated, with a ‘can do’ attitude
● Attention to detailwith high level of communication skills is essential
● A passion todeliver the highest quality for our client’s customers
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Week 1: Monday toFriday. 07:00 – 15:15
Week 2: Monday, Tuesday, Wednesday,Thursday 07:30 – 15:45 and Saturday 11:45 –20:00
Week 3:Monday to Friday. 11:00 – 19:15
Week 4: Monday, Tuesday,Wednesday, Thursday. 08:00 – 16:15 and Saturday 09:45-18:00
Week 5: Monday to Friday. 11:45 – 20:00
Week 1: Monday to Friday.07:00 – 15:15 UK Time
Week 2: Monday, Tuesday, Wednesday,Thursday and Saturday. 07:30 – 15:45 UK Time
Week 3: Mondayto Friday. 11:00 – 19:15 UK Tim
Week 4: Monday, Tuesday,Wednesday, Thursday and Saturday. 08:00 – 16:15 UK Time
Week5: Monday to Friday. 11:45 – 20:00 UK Time
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Additional benefits:
● Contributory pension scheme of upto 6%
● Opportunity to buy & sell holiday
● Contributory hospital and health cashplan
● Eye care vouchers
●Free monthly nutritional and personal care products
● Discounts at leading brands and retailers
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