Insurance Claims Advisor
Location : Peterborough
Salary : Upto £26k
Essential : To apply you must have pet or health claims insurance experience.
Responsibilities for this position:
Work proactively to process claims by contact with the client and the Service Providers
Ensure a thorough understanding of the cover purchased by a client to differentiate between eligible and ineligible claims
Developing a good relationship with all clients by providing a personal service
Work in a methodical way to present full facts to the claims decision maker in order that an appropriate decision can be made on each claim
Be able to account for actions relating to claims by using methodical accurate data input methods
Listening to and understanding the individual needs of each customer
Skilful communications by phone, email and written correspondenc...