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Application Support Analyst
IT & Business Systems
Surrey (On-Site)
A large, well-established organisation is looking for an Application Support Analyst to provide high-quality IT and application support to internal users. This role offers the opportunity to develop a deep understanding of core business systems while delivering reliable, user-focused support that improves day-to-day operations.
The start date is flexible, and the role suits someone who enjoys problem solving, supporting users and working across a varied systems landscape.
The Role
You will support a wide range of business applications, acting as a key point of contact for users and ensuring incidents, requests and changes are handled efficiently and in line with agreed service levels.
Key Responsibilities
1. Build a strong understanding of core business systems, including their use, architecture and common issues
2. Provide day-to-day application support and guidance to users
3. Manage incidents and service requests t...