Do you have prior experience working in a helpdesk or facilities administrator role? Do you have experience using TMS or related systems? If you answered YES, then come and join our Facilities team, at our site in Harrogate! As a leading contract research organization (CRO), Labcorp provides comprehensive drug development solutions for a range of industries. Labcorp has helped pharmaceutical and biotech companies bring to market 100% of the top 50 best selling drugs. Chances are, you or someone you know has benefitted from a medicine or medical device that Labcorp helped develop. As a Helpdesk Administrator at Labcorp, you will: Manage daily helpdesk requests through the TMS system Monitor the facilities helpdesk, responding to email and telephone enquiries and triaging tasks where required Raise helpdesk requests for relevant departments or contractors Maintain the central database of purchase requisitions raised by Metrology Update and manage the annual contractor scheduling for preventative maintenance Undertake administrative tasks as required by facilities management Manage stock levels of critical service parts What we need from you: Prior experience in a helpdesk or facilities administrator role, ideally within a corporate environment Excellent communications and interpersonal skills with various stakeholders Ideally you will hold experience with TMS systems, however strong IT skills will be considered Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. A dditionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement .