We have a fantastic opportunity for you to join our client, based in Ballykelly as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £13.75 per hour
Start Date: 3rd November
Benefits working with NICS:
1. On the job training provided
2. Long term opportunity – 51 weeks possible extension after review
3. Gain valuable skills and progress your career
4. Diverse and inclusive employer with active social mobility policies
5. Hybrid & Flexible working
Administrator hours of work:
6. Monday to Friday shift pattern between 8am-8pm (37 hours)
Job Duties:
These jobs are telephony based Main duties include:
7. Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.
8. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers.
9. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to achieve targets.
10. Basic IT skills with an aptitude for learning new systems.
11. Organised with good time management skills.
Essential Criteria:
Must have 5 GCSEs including Maths & English – Certificates required.