At 1 Hotel Mayfair, Londons first nature-inspired, eco-conscious luxury hotel, we believe that travel should be purposeful, thoughtful, and deeply connected to nature. Every guest experience is designed to restore balance, inspire discovery, and reflect our commitment to sustainability and conscious luxury.
The Role
Were looking for a Marketing Manager to tell the story of 1 Hotel Mayfair. This role is all about PR, partnerships, and brand positioning. Youll shape our identity through media relationships, collaborations, and cultural activations, ensuring our hotel is recognised as a leader in luxury and one of the most talked-about destinations in London.
About you...
At least 3 years experience in a Marketing, PR, or Partnerships Manager role within luxury hospitality, lifestyle, or related industries.
Strong knowledge of the London media, PR, and influencer landscape, with insight into food, beverage, fashion, culture, and wellness.
You maintain a robust network of media contacts, tastemakers, and brand partners, and know how to leverage those relationships to generate meaningful collaborations.
Youre a strategic thinker who understands how to position a brand in competitive markets and create buzz through storytelling, partnerships, and experiences.
You are highly organised and detail-oriented, with the ability to manage multiple projects, events, and deadlines simultaneously.
You have excellent written and verbal communication skills
Youre proactive, collaborative, and thrive when working across teams to bring creative ideas to life.
You stay informed about cultural trends and industry developments, and can translate them into opportunities for the brand.
About the role...
Develop and execute an annual marketing strategy to position 1 Hotel Mayfair as Londons leading luxury lifestyle hotel, driving brand visibility, cultural relevance, and business growth.
Create and curate monthly hotel programming (wellness, culture, dining, and sustainability) that engages guests, resonates with the local community, and strengthens brand positioning.
Build and nurture relationships with top-tier media, influencers, tastemakers, and industry partners to secure collaborative campaigns, and brand-building opportunities.
Oversee creation of press materials (press releases, media kits, briefing documents) to ensure they align with brand voice, corporate messaging, and broader campaign objectives.
Work with Dir of Marketing on the planning and execution of strategic brand partnerships, collaborations, and activations that enhance the guest experience and drive awareness locally and globally.
Manage agencies and freelancers, setting KPIs, monitoring results, and ensuring campaigns deliver measurable ROI and align with brand objectives.
Work closely with internal teams (General Manager, Sales, F&B, Corporate Marketing) to integrate PR and partnerships into broader business goals and property initiatives.
Support B2B and corporate communications needs, including media hosting,speaking engagements, and event support.
Regularly track, analyse, and report on hotel marketing performance and partnerships, sharing insights with stakeholders and adapting strategy accordingly.
What we Offer: Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
Designed by Nature work environment
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccinations vouchers
Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Code Hospitality - discounted rate
Travel season ticket loan & Cycle to work scheme
Complimentary chiropodist & reflexology treatment
West End Club - discounts in local shops, hotels, bars and restaurants
Spa, Food & Beverage discounts ranging from 30% - 50%
Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
Opportunities to be involved in charity and community events
SH Hotels & Resorts discounted employee/friends and family room rates
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
Terms & Conditions apply on all benefits
TPBN1_UKCT