Overview
Salary: Starting salary from £24,000.00. Working hours: 35 per week. Duration: Permanent. Location: Taunton.
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Client Liaison Adviser to join our Membership Plans team in their Taunton office. As a Client Liaison Adviser you will be responsible for delivering annual lead generation targets through effective outbound calling techniques and diary management in support of the business strategy.
What you'll be doing
* Achieve individual objectives and key performance indicators as set and agreed.
* Be pro-active and maximise all business opportunities through alignment of process and effective understanding of client needs while responding proactively and effectively to all new leads.
* Provide professional support and advice to clients ensuring high levels of service and client satisfaction.
* Consistently maintain records on the lead management system maximising lead to conversion rates.
* Maintain and develop own technical competence while adhering to all Company, regulatory and compliance guideline requirements. Able to commute to our Taunton office 4-5 times per week.
* Confident and capable of building rapport with clients over the telephone and at exhibitions to provide an excellent client experience.
* Able to generate leads (visits, quotes & renewal dates) working effectively and in partnership with the wider team.
* Ability to work in a regulated, compliant and client focused environment.
* Tenacious and motivated towards meeting and exceeding sales targets.
What makes you stand out
* Previous experience within a fast paced telephone role.
About Benefact Group and benefits
* Hear from the hiring manager: Lloyd & Whyte Membership Plans is one of the Group\'s most unique and specialist divisions. We\'re a small but mighty team with an exciting vision centred around growth. If you are target driven with a desire for a fast paced but rewarding role, we\'d love to hear from you.
* Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms include niche scheme insurance for Healthcare professionals, commercial motor Vehicles, and professional broker-to-broker insurance services, plus personal insurance services from homeowners to high value homes.
* The Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor and double the Group\'s size.
* We are committed to creating an inclusive culture and an environment where everyone feels valued and respected. We welcome applications from everyone. If you need any additional support during the recruitment process, please let us know.
* Directory of Social Change\'s UK Guides to Company Giving 2017-26
* Your birthday off
* Group Personal Pension
* Bonus scheme
* A holiday buy scheme
* An array of health and wellbeing benefits, company cash plan, income protection and life assurance
* Enhanced sick pay and parental leave
* Support and funding toward study and professional qualifications
* Paid time off for volunteering
* Up to £4k bonus potential
#J-18808-Ljbffr