When you walk through the door, one of the first things you'll notice is that the organisation is full of talented people. Not just in the fields of medicine, nursing or diagnostics but in every part of the organisation. Professional and committed people who are all working together in an open and supportive culture. We don't just look at you for who you are now; we look at you for who you could be in the future. We take training seriously, and encourage you to do the same. We want staff to develop their capabilities to the full with a range of learning and development opportunities. To enable the Trust and its employees to exceed expectations and to achieve corporate and service aims and objectives, we need to recruit, develop and retain skilled and motivated people through effective people management and development, leading to a high performance culture.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Responsibilities
* Transcribe and produce from Winscribe of dictated documents which may include outpatient reports, discharge summaries and other relevant clinical and non‑clinical correspondence.
* Process case notes for patients seen in clinic, track into relevant office or back to file using relevant systems, i.e. Cerner.
* Receive telephone messages on behalf of secretary and disseminate relevant information to them following department procedures when necessary.
* Open and prioritise correspondence (which is often highly sensitive and of a confidential nature) on behalf of secretaries ensuring that urgent correspondence received is highlighted to them.
* Liaise with other departments within the Trust and outside agencies, i.e. medical records, outpatient clinic, school nurses, health visitors, GP's, etc.
* Distribute typed clinic letters and other relevant correspondence to other health professionals within the Trust/outlying district.
* Use of photocopier and e‑mail when necessary.
* Maintain efficient office systems and ensure filing is up to date where required.
* Ensure effective communication with all work colleagues, patients and visitors.
* Attend all mandatory training.
* Ensure departmental security is maintained.
* Responsible for safe use of, and basic maintenance of office equipment/machinery.
* General administrative duties and cross‑cover for team members where appropriate.
Qualifications (Essential)
* GCSE English Grade C or above or equivalent.
* Working knowledge of basic IT systems – Word, Excel, e‑mail.
* RSA/OCR Stage II Typewriting or Word Processing Stage II or Audio typewriting Stage II or proven ability of an equivalent level of skill.
* Previous administrative/typing experience, ability to accurately input information as given.
* Ability to work as part of a team and be supportive to other team members.
Desirable Criteria
* Ability to understand, absorb and comply with detailed procedures.
* ECDL or relevant qualifications.
Equal Opportunities
East Lancashire Hospitals NHS Trust is an equal opportunities employer, committed to improving the working lives of our staff and operates a 'Zero Tolerance' policy to aggression, violence, bullying and harassment. In addition, our aim is to help protect children and vulnerable adults by providing a first‑class service to the recruitment of people into positions of trust. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from members of our black, Asian and minority ethnic (BAME) communities, as we have identified that ELHT has an under‑representation of BAME employees. Appointments will be made on merit.
Remuneration & DBS
The salary advertised is for full‑time hours. If this post is less than 37.5 hours per week, the salary will be pro‑rata. For posts on Agenda for Change pay‑scales, new entrants to the NHS will normally commence on the first pay point of the relevant band. This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received; therefore it is advised to complete your application as early as possible to avoid disappointment. Please ensure you check the email account from which you apply regularly as we will use this to contact you regarding your application. Short‑listing is completed anonymously with candidates being assessed against the essential criteria for the post. Therefore only applicants who can clearly demonstrate how they meet our person specification criteria in their application will be short‑listed. Disclosure and Barring Scheme (DBS) – If the role you are applying for is identified as either controlled or regulated activity as defined in the Safeguarding Vulnerable Groups Act 2006, any offer of employment is provisional upon a satisfactory DBS check being obtained. The healthcare sector is exempted from the Rehabilitation of Offenders Act 1974. In line with other NHS organisations in the North West Region, the Trust is now passing the charge for undertaking a DBS check on to candidates in the event they are successfully appointed into the post for which they have applied. Candidates can choose whether to pay this over 1‑3 months as a deduction from the monthly salary. However, if you are applying for a post as a BANK worker, the payment must be made in full at the time of employment checks. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed. The cost of an Enhanced Disclosure will be £55.38 and for a Standard Disclosure will be £27.38.
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