How we manage our portfolio of Bulk Cement customers has never been more important. Being 'the difference' in a sea of grey powder is what we need the successful Internal Sales Representative – Bulk Cement to do. Due to market pressure and changes in the competitive landscape we need to be sharp, agile and proactive in how, what and when we sell.
Exceeding the plan for 2026 is our must deliver. Working closely with the RCM, you will identify and nurture a portfolio of accounts that support delivery of the Midlands Bulk Cement plan. Opportunity is all around, be it growing our share of wallet, leveraging existing relationships, re-igniting lapsed customers or inspiring new partners to join on our journey to a lower carbon future. You will relish the opportunity to become a 'lighthouse of disruption' in the marketplace, engaging with opportunities over the phone, digitally and putting a face to the name where necessary. You will love understanding our customers business' and helping them to do better with the support of all of the great things that partnering with Heidelberg Materials will give them access to.
But what about you? You will be looking to put the building blocks of a long and successful sales career in place and development to support you in doing this is a given. You will be able to see the vision and be proactive in working out how we really bring it to life – if you get easily stuck on the bits that don't quite work or the tools that you don't yet have – this is not the role for you. But, if you love the idea of being creative and being part of the 'how' we get to realise our vision we really want to hear your ideas.
As a key member of the internal sales team, proactively contribute to the budgeted volume, revenue, market share and business profit targets. The key requirements of the role include:
* Managing and developing new and existing customers in targeted areas.
* Raising quotes and securing orders on sitework and Geo-technical projects.
* Contributing and achieving in our business goal to grow sales, improve quality, reduce complaints, 'get it right first time' and become our customer's supplier of choice.
Key accountabilities
* Generating, progressing and developing new business leads and opportunities in line with sales KPI objectives.
* Managing allocated customers by ensuring a regular personal contact via the telephone and in accordance with set KPI objectives.
* Analysing business data leads to ensure maximum coverage of the market place.
* Use of ABI sales leads and other marketing intelligence to track projects and provide opportunities for quotations.
* Share opportunities with other business lines as necessary.
* Following up quotations and negotiating pricing to secure orders.
* Proactive management of customer accounts including credit limits and terms.
* Maximise market knowledge by recording won/lost and tendered work.
* Price work within agreed parameters and cut levels referring to senior managers as required.
* Achieving appropriate sales targets as agreed with the Regional Commercial Manager.
* Providing an accurate and efficient quotation service, meeting agreed deadlines.
* Dealing with customer enquiries/complaints in a professional manner.
* Possessing a general knowledge of all products sold, their application and the prices for individual markets and customer groupings.
* Liaising with and supporting field sales teams when necessary.
* Ensuring all new account application requests are completed accurately and followed up appropriately to commence trading.
* Meeting quality assurance standards in respect to order processing and customer satisfaction.
* Adherence to all other appropriate policies including IMS, HR, Heidelberg Code of Conduct and the Competition Act.
Education/Qualification
* Good level of education (GCSE's / A level / Diploma).
* Working understanding of standard software packages including Excel, Word, Powerplay and TEAMs.
Why Join us?
At Heidelberg Materials, we don't just offer jobs—we build careers. As a global leader in construction materials, we're committed to innovation, sustainability, and, above all, our people.
Rewards & Benefits
We're proud to be recognised as an Employer of Choice, with accreditations including:
* Armed Forces Covenant (Gold) | Disability Confident | 5% Club (Platinum) | Mates in Mind | Clear Assured | STEM Ambassador | MPQC Member
* Competitive Package: Salary, bonus incentives, generous pension, and life assurance
* Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans
* Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause
* Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)
* Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities