Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced environment where organisation and communication are key?
Brook Street Recruitment is delighted to be working with our Ballymena-based client to recruit a Sales Coordinator who will play a central role in supporting the sales team and ensuring customers receive a first-class experience from enquiry to delivery.
Duties
* Act as a key point of contact for customers, providing friendly and professional support via phone and email.
* Accurately process and monitor customer orders, ensuring timely delivery and clear communication throughout.
* Liaise closely with the production and logistics teams to coordinate smooth order fulfilment.
* Keep customer records and sales data accurate and up to date.
* Support the sales team with quotes, presentations, reports, and client communication.
* Manage sample requests and follow up with potential clients to nurture leads.
Criteria
* Strong communication and interpersonal skills - you'll be someone who enjoys talking to people and solving problems.
* Proven computer skills, including Microsoft Office (Word, Excel, Outlook).
* Excellent organisational skills and high attention to detail.
* Ability to multitask and prioritise in a busy, deadline-driven environment.
* A team player with a proactive and flexible attitude.
* GCSEs or equivalent (Grade C or above in English and Maths).
* Previous experience in customer service or an administrative support role
Benefits
* £25,000-£26,000 (depending on experience
* Friendly, collaborative team environment
* Early finish every Friday
* A role with variety, responsibility, and the opportunity to make a real impact on customer satisfaction
Ready to join a supportive team where your customer service skills will shine - then apply now with your CV via the link provided
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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