Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments. We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families. Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come. We invite you to review why Liverpool Women's Hospital is a great place to work: https://vimeo.com/556197652 We reserve the right to close any vacancies from further applications when we have received sufficient applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Job overview This is an exciting opportunity for an experienced Operational Manager to join Liverpool Womens Hospital in a senior managerial role There are 2 roles available for a Head of Operations to lead one of the following Care Groups; Gynaecology & Fertility Family Health - Maternity, Neonatal Services and Genetics Reporting to the Divisional Director of Operations the post holder will be an integral member of the Care Group’s Senior Leadership Team and will be fully accountable for the delivery of the Care Group’s operational and financial performance. They will take a lead role in both shaping and delivering the Care Group’s strategy in conjunction with both the Divisional and Trust’s overall strategies and objectives. The Head of Operations will work with the Clinical Director and Lead Nurse/Midwife/AHP to drive operational performance and planning within the Care group. The post holder will work closely with other Divisions, Corporate Directors and external partners to achieve Trust objectives and make a positive contribution to the provision of health services across the local economy. Advert Specifically, the Head of Operations is accountable for: Functioning at a senior level within the Care Group leadership team, proactively leading and providing solutions to resolve complex operational issues, in accordance with agreed Divisional objectives, targets, quality standards and resource constraints. The Head of Operations will have extensive leadership experience in driving the performance of teams and will possess personal qualities and skills to deal competently with complex issues in ensuring that policy is implemented and performance managed within the Care Group. The Head of Operations will lead the implementation of patient centered clinical operational strategy and plans, ensuring that systems and processes are in place to comply with relevant legislation and governance requirements. The Head of Operations defines the strategic direction and policy setting for the Division, forming an essential communications link between the Division, Care Group and relevant external organisations. The Head of Operations will provide a highly visible, accessible and authoritative presence to support the delivery of the Divisional and the Trust's overall objectives and service priorities. Working for our organisation Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments. We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families. For roles at Liverpool University Hospitals, visit their careers page. UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state that many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role. https://www.gov.uk/skilled-worker-visa/your-job Detailed job description and main responsibilities For full details, please refer to the attached job description Create a positive and compelling vision of the organisations future potential, ensuring a structured approach is used to plan and proactively manage transformational change. Set the strategic direction for team(s) ensuring that the vision, values and strategic themes of the Trust are being translated into clear goals and objectives in business and workforce plans and appraisal using checking processes to ensure that progress is made. Lead the development of robust business and workforce plans within the Care Group, including systems, structures and processes for managing clinical quality, risk, controls assurance and public involvement initiatives. Contributes to the evolution of the Trust and it's subsequent operation with regard to the provision of high quality and reputable and reliable high-quality care into the future. Lead a culture of ensuring patient safety through adherence to legal obligations and safety requirements by reviewing and challenging risks and progress on plans to address risk. Responsible for the informal and formal appraisal of direct reports and for ensuring that they are trained, supported and developed accordingly. Ensure that research, audit, data and information are used to shape and influence the Care Group and directly influence decision making prior to developing business cases and plans. Demonstrate effective leadership through sound people management and good communication. Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form. Note: U nder current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Liverpool Women's NHS Foundation Trust has a responsibility and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and for ensuring that they are protected from harm. Every employee of the Trust has a responsibility and is duty bound always to act in the best interest of a child or adult about whom we may have concerns. Trust policy requires the cost of DBS applications be recovered via salary. The amount of £26.40 (standard) or £54.40 0(enhanced) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement in post. The Trust is committed to creating a well-managed,flexible working environment that supports staff & promotes welfare & development. We are committed to promoting equality and diversity;we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.We operate Zero Tolerance to aggression, violence, bullying and harassment.We will make reasonable adjustments to ensure our recruitment & selection process is accessible to all.Flexible Working applications will be considered. If you are disabled and have special support needs in applying for a job, attending for an interview or in undertaking any tests as part of a selection process, please contact the Trust’s recruitment team on 0151 7064666 and someone from that team will ensure that the recruiting manager is aware of your particular needs. Please Note: new entrants to the NHS will normally commence on the first paypoint of the relevant band. LWH has a responsibility & is committed to safeguarding & promoting the welfare of children, young people & vulnerable adults & for ensuring that they are protected from harm. Every employee of the Trust has a responsibility & is duty bound always to act in the best interest of a child or adult about whom we may have concerns. Liverpool Women’s Hospital is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from racially minoritised backgrounds, who have a disability, or are members of the Armed Forces, Reservists or Veterans.