Overview Support the 7IM Investment Directors (Intermediary) by providing exceptional administrative and service support to a panel of qualified existing and new IFAs and clients within your region who use the 7IM Discretionary and Retirement Income Services (RIS). Key Service & Administrative Responsibilities Client Servicing & Administrative Support: Act as a primary point of contact for IFAs and clients. Ensure queries are handled promptly and professionally. Undertake daily administrative tasks, including cash reconciliations, investments (inc trading), payments, withdrawals, fees, ‘ad hoc’ client & IFA queries. Manage documentation and maintain accurate records. Coordinate communications to facilitate smooth onboarding and ongoing service delivery. Relationship Building: Foster strong relationships through proactive service, timely responses, and attention to detail. Panel Management: Assist in the organisation of meetings incl preparation of review packs, attendance and contribution in meeting where relevant and follow-up with IFAs and clients. Support Investment Directors working to new and existing IFA firms to hit there gross new business, revenue and attrition targets. Process Improvement: Identify opportunities to streamline administrative processes and enhance service quality. Reporting & Compliance: Work with Investment Directors to ensure annual suitability reviews are kept up to date and replayed back to clients. Ensure compliance with internal procedures and support regulatory requirements. Flag and report any business errors in a timely manner. About You Beneficial skills Understanding of IFA marketplace in the UK Experience of communicating with clients Interest in Investment Markets High attention to detail / accuracy High numeracy and literacy skills Opportunity to progress to an Investment Director role, subject to successful completion of the CISI IAD (with full support provided) and proven performance as a highly competent Investment Associate. About Us Not Specified