Overview
An excellent opportunity for a system administrator (Hybrid) to join a leading global engineering business with continuous development and training.
Responsibilities
* Daily support of customers.
* Project work and providing support, acting upon and monitoring generated alerts throughout the lifecycle of customers' sites.
* Escalating unresolved issues within the team to ensure satisfactory resolution.
* Participation in the design, tender, procurement and delivery phases of new projects.
* Participation in the installation/configuration of infrastructure for new customers.
* Oversee performance of the infrastructure across the managed services customer base.
* Monitor server performance, proactively identifying issues/abnormalities that may pose a threat to the customer's service.
* Review performance logs, analyse performance, identify trends, patterns and detect irregular behaviour.
* Managing, monitoring, setting up, updating, enhancing, and modifying parameters as the infrastructure and systems are updated and upgraded.
* Ensuring servers are backed up and security measures are in place.
* Communicate with the customer to understand underlying issue and provide timely feedback.
Qualifications
* Fluent in English (both spoken and written).
* Linux, Red Hat, Ansible.
* Good network skills (firewalls & switches).
* Windows Server knowledge.
* A team player with a desire to learn more and train others.
* Qualified to a good degree level in any technical discipline (or be able to show that you now possess these skills through extended experience).
* A willingness to travel to visit customer sites.
Experience
* Minimum of 3 years' experience working as a Systems Administrator or Engineer with Linux.
Benefits
* Incentive schemes designed to reward individual contribution and performance.
* 10% personal pension plan.
* 33 days holiday.
* Private Health Scheme (non-contributory for employees).
* Opportunity for international travel.
* Life assurance x 6.
* Working in a newly refurbished office environment.
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