Job Description
As a Planning and Scheduling Team Leader, you will manage a team of Planners and Schedulers responsible for planning, scheduling, dispatching, and organizing work delivered by operational teams. This function is central to the contract and significantly impacts productivity, customer service, and safety. You will need to adapt to fluctuations in work demand, especially during peak seasons or temperature drops, and lead your team to respond effectively to workload variations.
Key Responsibilities
* Manage and resource your team efficiently, including OOH and weekend requirements, ensuring adequate coverage aligned with field operations.
* Monitor team performance, focusing on work basket size, resource data accuracy, and maximizing productivity while minimizing travel times.
* Review planning dependencies such as Streetworks notices, permits, and traffic management, ensuring all safety pre-requisites are completed accurately before dispatch.
* Own and resolve in-day planning and scheduling issues impacting performance.
* Maintain compliance with contractual KPIs and SLAs for R&M and Leakage services.
* Manage the office environment with line management responsibility for at least four Planners and Schedulers.
Experience and Qualifications
* Previous experience in utilities is preferred.
* Background in planning or coordination roles.
* Experience in team management and mentoring.
* Strong prioritization, multi-tasking, and ability to work under tight deadlines.
* Excellent communication skills.
* High attention to detail and logical thinking.
Salary and Benefits
We offer a competitive salary based on experience along with a comprehensive benefits package.
Network Plus is an Equal Opportunity Employer, welcoming applications regardless of race, religion, gender, veteran status, or other protected characteristics. We are also Armed Forces-friendly, encouraging applications from ex-Armed Forces personnel and military spouses.
We prioritize privacy and security of personal information; by applying, you agree to our privacy policy.
About Network Plus
Network Plus is an award-winning provider of utility and infrastructure services across the UK, valuing diversity and fostering an inclusive environment where all employees can thrive.
#J-18808-Ljbffr