Customer Operations Manager
South Leeds
£45,000 - £50,000
I am currently recruiting for a Customer Operations Manager on behalf of a well-established manufacturing and distribution business based in South Leeds.
This is a fantastic opportunity for an experienced operations or customer service professional to join a growing company in a key leadership position, overseeing customer operations, order management, and internal coordination across multiple departments.
Key responsibilities will include:
* Managing the customer operations / customer service team
* Overseeing order processing and delivery performance
* Improving operational processes and customer experience
* Working closely with warehousing, logistics, and production teams
* Managing KPIs, workflows, and team performance
* Handling escalations and driving service improvements
* Supporting business growth and operational efficiency
The ideal candidate will have previous experience within manufacturing, distribution, logistics, or supply chain environments and be confident managing teams in a fast-paced operational setting. Experience with ERP systems such as Business Central would be advantageous.
Salary: £45,000 - £50,000 depending on experience.
Please get in touch for more information or apply directly if interested.