We are working with a busy and well-established healthcare organisation that is looking to recruit an experienced Administrator to support its day-to-day operations.
This is a varied role where you will play a key part in ensuring the smooth running of administrative processes, supporting both clinical and non-clinical teams, and maintaining accurate patient records.
The Role
As an Administrator, you will provide a comprehensive and efficient administrative service, ensuring all documentation and communications are handled accurately and in a timely manner.
Essential Qualifications
* Previous administrative experience (minimum 2 years).
* Strong IT skills, including Microsoft Office and database systems.
* Excellent organisational skills with the ability to prioritise workload effectively.
* Good communication and interpersonal skills.
* High attention to detail and accuracy.
* The ability to work independently and as part of a team.
* A professional and confidential approach when handling sensitive information.
* An understanding of medical terminology or previous healthcare/NHS experience (desirable).
Key Responsibilities
* Managing and processing incoming patient correspondence, ensuring accurate storage and coding within medical records.
* Retrieving and organising documents for clinical and administrative staff as required.
* Handling communications with patients via telephone, email, SMS, and online systems.
* Recording messages for clinicians and staff, ensuring all details are captured accurately.
* Maintaining and updating patient records using clinical systems and associated software.
* Supporting reporting processes, including running searches and producing data reports.
* Assisting with IT-related queries and liaising with external support providers where necessary.
* Providing administrative support across the team, including covering during periods of absence.
* Supporting compliance with data protection, confidentiality, and health & safety policies.
* Assisting with general administrative duties to support the wider practice team.
Hours and Salary
* Monday to Friday – flexible start and finish
* £12.92 per hour – weekly pay while temporary
* 35 hours per week
* Temporary with a view to becoming permanent for the right candidate
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