Salary: £35,000 - 75,000 per year Requirements: Strong organisation and analytical problem-solving skills Ability to prioritise effectively in a busy environment Experience in EUC and deskside support Solid knowledge of IT infrastructure and networking (Aruba/Cisco) Proficiency in Windows Server, imaging, and device security (e.g., BitLocker) Confident support knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Exchange) Excellent interpersonal skills for building strong relationships across IT teams, business units, and end users Professional and proactive with the ability to manage multiple tasks and support projects Willingness to travel across regional sites Responsibilities: Deliver hands-on deskside and walk-up support at Head Office Manage incidents through ServiceNow to ensure an exceptional end-user experience Support end-user devices, meeting room technology, and VC systems Maintain high standards across all Head Office collaboration spaces Provide on-site LAN/WLAN support including patching, cabling, installations, and UPS/battery replacements Manage device imaging, deployment, and refresh activities Support new site implementations and local technology refresh projects Maintain high-quality technical documentation Contribute to ITIL-aligned processes and provide mentoring to colleagues Technologies: Aruba Cisco Support ITIL LAN Microsoft 365 Security ServiceNow SharePoint WLAN Windows Office 365 More: We are GXO Logistics Supply Chain Inc., committed to engineering faster, smarter, and leaner supply chains. As an EUC Analyst, you will be a key part of our End User Computing team, providing expert support at our Head Office in Northampton and across the Southern region. We offer a salary of up to £38,000, 25 days of annual leave plus bank holidays, and a comprehensive benefits package including a company car or a car allowance, a sponsored pension scheme, private medical and dental insurance, and more. Join us to grow and make an impact in a dynamic environment. last updated 8 week of 2026