Administration Assistant/Receptionist £12.60 per hour plus Company Benefits Part Time - 16 hours per week Alternate weekend working A Top 20 Care Home Group 2025! Awarded 'One of the UKs Best Companies To Work For Oakley Grange is a luxurious residential and dementia care home based in Warwick offering state-of-the-art facilities, which include 66 large en-suite bedrooms and 5 luxury care suites. The home also features luxurious lounges and dining rooms, an on-site café bar, a cinema and a professional hair and beauty salon. We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home. This role requires someone who has a range of skills with good IT experience and attention to detail. Flexibility with covering week day shifts on an adhoc basis would also be helpful. In addition to reception duties, you will provide additional administration support to the Home Administrator - predominantly HR related administration duties, although you will also need to have a good knowledge of financial aspects of the role, therefore being able to cover in the Administrator's absence. Main Responsibilities: Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors book and the persons identity is checked as far as reasonably practical Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly In addition to reception duties provide additional administration support to the homes Administrator on a daily basis predominantly HR related administration duties Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents Organise internal meetings and ensure that any requirements have actioned Coordinate the staff meal process as applicable to the individual home Respond to any emergency situations as requested by the home Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained. Person Specification: Excellent customer service skills IT literacy competent with the use of systems Previous telephone experience Professional telephone manner Knowledge of general administration Good communication skills Neat and well presented Excellent written and verbal English