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Salesforce PSS Solution Architect, High Wycombe
Client: Empiric
Location: High Wycombe, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in the public sector or Energy & Utilities Services domain.
* PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
* Experience with PSS cloud and good understanding of GDS is preferred.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate across systems.
* Detail-oriented with the ability to quickly learn new concepts, business models, and technologies.
* Strong verbal, written, presentation, and interpersonal skills.
* Ability to collaborate effectively within a team to solve problems.
* Act as a Trusted Digital Transformation Advisor for clients.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess customer requirements, co-create future vision, and align with Salesforce solutions.
* Contribute to target architecture, phasing, and transition planning.
* Provide domain expertise to define solutions on the Salesforce 360 platform.
* Assist clients in building CRM strategies and roadmaps, leveraging Salesforce technology.
* Design and configure solutions for complex business requirements.
* Collaborate with technical teams to refine architecture and identify risks.
* Stay updated with industry trends and Salesforce developments.
Summary
* The Solution Architect acts as an industry domain expert on the Salesforce Customer 360 Platform, focusing on public sector and energy/utilities industries.
* Requires strong industry knowledge, solution skills, and a consultative approach to requirements gathering and solution development.
* Expertise in areas like business strategy, application architecture, data, security, cloud computing, and analytics is essential.
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