Overview
Housing Support Worker - Harlow
Location: Harlow, Essex
Contract Type: Temp to Perm
Hours: Full-time, 40 including 5 hours lunch unpaid (shift work including weekends, early 7am-3pm / late 12:30-8:30pm, with 1 weekend in 4)
Pay Rate: £15.21ph PAYE / £20.08ph Umbrella
About the Role
Nacro are excited to introduce Essex NEST (Nacro Education Support and Transition), a new support provision focused on empowering young people aged 16-21. We are looking for Housing Support Workers to join our team in Harlow.
You\'ll manage your own caseload, supporting service users from entry through to independence. Working under a trauma-informed approach, you\'ll provide the right help at the right time to young people, care leavers, and vulnerable young parents.
Responsibilities
* Develop and deliver personalised support and safety plans with young people.
* Support with housing, benefits, financial concerns, employment, training, and offending behaviour.
* Liaise with offender managers, housing teams, and external agencies to provide cohesive support.
* Maximise rent collection, ensuring benefit claims are submitted/maintained and arrears minimised.
* Carry out regular monitoring, reviews, and updates in line with contract requirements.
* Report maintenance issues and ensure properties are safe and well-maintained.
* Lone working is required; no work from home.
Requirements
* Full UK driving licence, own vehicle, and valid business insurance - essential.
* Previous support work or criminal justice experience desirable but not essential.
* Ability to work shifts and weekends as part of a rolling rota.
* Enhanced DBS check (Children & Adults) required.
* Ability to travel across the county (mileage claimable from nearest Nacro office).
Who You'll Support
* Young people (16-17) at risk of homelessness.
* Care leavers (18-21).
* Vulnerable young parents (up to 21).
* Other vulnerable young people (18-21).
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