We are looking for a full-time IT technician with a background in IT support.
ABM Computer Solutions works proactively to deliver excellence to our clients, assisting with their company goals. Our infrastructure is designed around their requirements, allowing room for growth.
The ideal candidate will be hardworking, dedicated to friendly IT support, and professional in their approach. This role is customer-facing at times. ABM is a family business operating for 25 years, with high standards; we expect the same from our staff. No patch-it-and-go mentality. You must have a full driving license (no bans or over 3 points), excellent organizational skills, and be comfortable taking phone calls. Working hours are generally 9:00 - 5:30, with some flexibility required for out-of-hours work and weekend cover. Salary is negotiable based on experience and our listed requirements.
Skill set for the position
1. Competent with Microsoft Operating Systems (advanced troubleshooting, installations, rebuilds)
2. Experience with cloud services, specifically Microsoft 365 and Google Workspace
3. Proficient in Microsoft Office Suites (2016 / 2019 / 2021 / 365)
4. Knowledge of Microsoft Server Editions (2012/16/19/22), including Domains, Active Directory, Group Policy, and Server Permissions
5. Experience with Microsoft Exchange (on-premises) and Exchange Online (365)
6. Understanding of Microsoft Hyper-V (memory, processor, disk, and resource allocation)
7. Understanding of networking topology, including IP addressing, subnets, VLANs, DNS, DHCP, diagnosing, and fault finding
8. Ability to configure routers, switches, and wireless access points (experience with Draytek advantageous)
9. Experience with cybersecurity, ideally with Cyber Essentials certification
10. Ability to perform hardware/software maintenance of computers and laptops, including virus and malware removal and hardware disassembly
Benefits of working for ABM
* Access to discounts, free items, and learning tools via Bright HR
* NEST pension scheme
* Work uniform provided
* Annual team events (e.g., pottery painting and pizza)
* Free haircuts
PLEASE ONLY APPLY IF YOU LIVE IN THIS AREA
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