We are looking for a hands-on Operations Manager to lead all aspects of inventory management and site operations at our Doncaster Head Office.
Reporting to the Managing Director and managing a small on-site team (including Supervisors and Production Operatives), you will oversee electro-mechanical production, inventory control, and inbound and despatch logistics, ensuring smooth, compliant and efficient operations aligned to business objectives.
Key Responsibilities
Operations
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Lead and participate in Operations meetings, setting priorities, resolving issues and ensuring effective communication across teams
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Ensure compliance with ISO 9001 and ISO 14001 standards across all operational activities
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Implement and embed new systems and processes, including works order processing via NetSuite
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Liaise with teams in the UK and internationally to achieve operational objectives
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Liaise directly with customers to ensure high levels of service and satisfaction
Production
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Develop, monitor and report on KPIs to support operational and business objectives
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Plan and manage electro-mechanical production schedules to meet targets and deadlines
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Report on site operations and KPI performance to Finance and the US production facility
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Support production assembly tasks when required
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Manage goods inwards, despatch and courier usage to ensure efficient receipt, storage and delivery of goods
Inventory
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Take full accountability for inventory across all locations and stages of production
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Maintain accurate inventory records, ensuring regular reconciliation and control
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Ensure optimal inventory levels to meet sales demand, service levels and customer expectations
Health & Safety
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Lead on Health & Safety compliance both on-site and in the field
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Work closely with Field Engineering management to ensure safe working practices
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Ensure compliance with all company Health & Safety policies and statutory requirements
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Carry out any other reasonable duties required to ensure the smooth running of the business
Skills, Knowledge & Experience
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Electro-mechanical qualification
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Valid and current FLT licence
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ILM or CMI Level 5 qualification
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Several years’ management experience within a production or manufacturing environment
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Strong experience of inventory control and management
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Proven track record of meeting production targets and deadlines
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Experience with NetSuite, HubSpot and BreatheHR (highly desirable)
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Strong organisational and time-management skills
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A proactive, flexible and resilient approach with a continuous improvement mindset
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Excellent communication skills, both written and verbal
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Confident relationship builder with the ability to influence and negotiate
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Strong attention to detail
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Proficient in Microsoft Office