Sales Support & Customer Service Administrator
Location: Chandlers Ford
Salary: £25,000 – £28,000
Hours: Fully office‑based
We’re recruiting for a well‑organised, customer‑focused Administrator to support our client’s busy UK Sales Team. This is a fast‑paced, varied role covering order processing, customer service, reception duties and ecommerce support.
Key Responsibilities
Order Processing & Customer Service
Process UK customer orders accurately
Handle customer enquiries via phone/email
Work with the BDM on order requirements
Check stock availability & customer credit limits
Coordinate with Production, Planning & Dispatch teams
Reception & Office Support
Welcome visitors and manage the main reception
Handle incoming calls
General office administration
Ecommerce & Exhibitions
Support UK ecommerce activity
Coordinate UK trade shows & exhibitions
Attend events when required
Act as account executive for UK distributor & Gibraltar
Essential Requirements
Previous Sales Administration / Customer Service experience
Professional, confident phone manner
Strong customer‑focus & relationship‑building skills
Able to stay calm, organised & accurate under pressure
Proactive, helpful and able to multitask
Problem‑solver with a practical approach
Creative mindset and willingness to contribute ideas
GCSE Maths & English (Grade 4/C or equivalent)
Experience using Navision / Microsoft Dynamics
Full, clean UK driving licence
If this role appeals to you and your experience, please apply via the link or contact Emma at Meridian (Eastleigh).
Meridian Business Support is acting as an employment business on behalf of our client