Bosworth Leisure Ltd operates the Prince Llewelyn Hotel & Tanronnen Inn, nestled in the stunning Snowdonia National Park in North Wales. Our family and dog-friendly venues offer a welcoming atmosphere and rooms, complemented by a bar and restaurant that provides an exceptional experience for our guests..
Who we are looking for...
You are a friendly approachable person with character Someone who is motivated and engaging, you'll naturally excel in customer service. Working within a team, you'll be pouring the perfect pint, whipping up cappuccinos or a tasty hot chocolate or delivering our freshly prepared meals. You'll want the best standards, so you'll also be making sure everywhere is clean and tidy whilst always taking pride in your appearance and wearing a big smile.
The successful candidates will:
Love the company you work for, and you are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and taste wonderful, and it is all delivered with integrity and passion. You share the courteous and hospitable values of your managers so making recommendations to guests, offering friendly conversation and answering their questions promptly will come naturally to you.
You should have an interest and an understanding of commercials of the business; how using promotions, recommendations will help your company achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.
You see the importance of keeping a clean and tidy section, following Bosworth Leisure health and safety standards and you ensure your department is wonderfully inviting and immaculately presented at all times.
Key Responsibilities:
* You're a team player – Works naturally as part of a team, communicates well and shows consideration with colleagues and with other departments to achieve the best levels of customer experience.
* You are smart and friendly – Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
* You are well organized and very tidy – Multitasking and prioritizing customer requests and tasks will be part of your job, and all the while ensuring you work in a neat and tidy way, ensuring our places are beautifully presented.
* Let's be safe - You demonstrate awareness of allergen safety, covid-safety as well as adhering to Bosworth Leisure health and safety procedures and licensing laws at all times. You communicate any risks you see to your managers.
* A product expert – From a perfectly garnished gin and tonic to a table setting that's instantly—Instagramable, you are passionate about our offering and know everything about it
* Stock and cash handling – You are confident using EPOS systems to accurately record customer orders and take payments
* You are ready to learn - You will be given training in the form of online courses as well as on the job coaching; be ready and willing to absorb lots of information to help you become the best you can be
In return we are offering:
* Team leader / supervisor positions may be available for the right candidates
* All year round work
* Private medical insurance (subject to qualifying criteria)
* Pension Scheme (for those eligible)
* Discounted meals & drinks for you and your family
* Shared tips
* Incentives to increase earnings
* Opportunities for personal and professional development
Anticipated start date: ASAP (negotiable)
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
* Private medical insurance
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person