Store Manager
Location: Didcot, Oxfordshire
Basic Salary: GBP 30,000 – GBP 35,000 per annum. OTE: GBP 45,000 – GBP 55,000+ per annum.
Shift and schedule: Trading hours 9:30 am – 5:30 pm Monday to Saturday, 10 am – 4 pm Sundays. 5 over 7 day working pattern.
What's In It For You
* Starting salary between GBP 30,000 and GBP 35,000 per annum, depending on relevant experience.
* Monthly commission paid on performance, with uncapped structure that rewards results.
* Join an award-winning franchise recognised for excellence within the telecoms industry.
* Enjoy exclusive staff discounts on phones, plans, and accessories, plus extended perks for friends and family.
* Access premium accessories at cost price: ideal for tech lovers and savvy savers alike.
* Regular team incentives, social events and monthly recognition awards to celebrate wins and keep things fun.
More About The Role
* Welcoming customers into the store and setting the tone for a professional, approachable, and customer-first environment.
* Leading by example on the shop floor: offering tailored advice on mobile plans, handsets, broadband, and tech accessories based on each customer's needs.
* Managing day-to-day operations, ensuring the team delivers outstanding service and achieves commercial targets.
* Coaching and motivating team members to hit KPIs, build product knowledge, and grow confidence in selling and upselling telecom solutions.
* Overseeing the sales floor: stepping in to support team members, resolve customer queries, and drive performance.
* Monitoring and maintaining stock levels, processing deliveries, and ensuring all products are merchandised in line with brand standards.
* Handling transactions, returns, and customer escalations with confidence and care, ensuring every customer leaves satisfied.
* Taking ownership of store presentation, compliance, and cleanliness, ensuring everything's running smoothly behind the scenes.
* Reporting on daily/weekly sales figures, identifying areas for improvement, and putting plans in place to boost results.
* Feeding back insights to area managers and the wider franchise group to help shape promotions, training needs, and operational improvements.
* Bringing energy, organisation, and initiative, you're the go-to person when things need sorting quickly and effectively.
Successful Applicant
* Proven background in a telecoms, tech, or customer-focused retail/sales environment.
* Confident leading from the front: experienced in coaching and motivating teams to smash sales targets.
* Thrives in fast-paced, target-driven settings where every day brings something new.
* Strong track record of delivering results, both individually and through others.
* Hands-on and proactive: just as comfortable rolling up your sleeves on the shop floor as you are reviewing performance.
* Passionate about tech and telecoms: stays up to date with the latest products, plans, and market trends.
* Clear, confident communicator who knows how to get the best out of their team and build customer trust.
* Positive, solutions-focused attitude: driven by hitting goals and creating a brilliant in-store experience.
* Comfortable working independently and making decisions that benefit th
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Advertising Services
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