We require an enthusiastic team player to join the Admissions Team as an Admissions Officer covering maternity leave. This role will involve meeting and greeting patients, welcoming the patients to the Hospital and escorting them to their room. There will also be other office duties which will include preparing patients files and liaising with third parties to gain authorisation for treatment. The shift patterns will be 7.5hrs ( 30min lunch break) between 6am to 6pm, occasionally Saturdays, this will be in rotation with other team members.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St John’s.
What are the Responsibilities of this Admissions Officer role?
1. Manage admissions – admit patients, deal with deposits/medical insurance and escort patients to their rooms.
2. To admit patients onto Pims system & update any new / changed patient details.
3. Printing & collating of paperwork for next day’s admissions.
4. Retrieve & prepare patient notes.
5. Process paperwork for patient bookings and send the relevant information to patients before admission.
6. To liaise with sponsoring bodies, including Embassies, regarding patient sponsorship
7. To present a high standard of customer care in dealing with patients, secretaries and consultants
8. To collect, replenish & deliver trolley for assembly of patient notes.
9. Deal with general telephone enquiries.
10. To be responsible for the replenishing of office supplies
11. General office filing
Am I the right person for this Admissions Officer role?
12. Previous relevant experience working in a medical/healthcare environment or undertaking similar role
13. Organisation skills and the ability to prioritize
14. Professionalism and courteousness
15. Excellent Customer Service Skills
16. Proven IT skills
17. The ability to work accurately and with high volume of work during peak times
18. The ability to work flexibly and as part of a team
19. Ability to ensure that all information is recorded accurately
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
20. Private healthcare scheme worth up to £20,000 per year
21. 27 days annual leave
22. Blue Light Card discounts
23. Interest-free season ticket loans
24. Cycle to work scheme
25. Free eye check-up vouchers with contribution towards lenses
26. Free newspaper and media subscriptions
27. Local Business discounts
28. Discount in our Hospice Charity shop
29. Refer a Friend scheme
30. Free Cinema Society Membership offering discounted tickets
31. Personal development and training courses
32. Annual events and recognition awards
33. Career progression and increments
34. For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.