Job Title: Employee Relations Specialist
Location: Shoreditch, London (hybrid working 1-2 days a week in the office)
Days/Hours: Monday- Friday 9am-5pm
Start Date: End of July 2025
Pay: £25.64 – 32.30 per hour
Duration: Temporary (12 months)
Join a global leader in optical and routing systems, services, and automation software, where innovation and integrity drive our mission!
Responsibilities:
* Frontline Support: Provide guidance for employees and managers on company policies, employee relations, and annual programmes.
* Legal Advisory: Answer EMEA employment law queries via ticketing and live support.
* HR Partnership: Collaborate with HR Business Partners (HRBPs) on ER and case management across the EMEA region.
* Stakeholder Engagement: Partner with centres of Excellence to enhance the employee experience.
* Works Councils Representative: Act as the HR representative for Works Councils in France and Germany.
* Exit Interviews: Conduct interviews for leavers, identifying trends for improvement and feedback.
Employee Relations and Case Management:
* Provide expert advice on performance management, conflict resolution, and policy compliance.
* Resolve employee concerns regarding terminations, grievances, and disciplinary actions.
* Advise HRBPs on employee case management, ensuring adherence to EMEA labour laws.
* Collaborate with legal teams for performance management and restructuring processes.
HR Excellence:
* Lead global or EMEA projects that drive improvement and enhance our people promise.
* Promote self-service options for employees and managers, allowing HR to focus on strategic tasks.
* Regularly review and update Tier 0 content to ensure relevance.
* Identify opportunities for HR process improvement and automation.
* Maintain accurate HR records and ensure compliance with GDPR.
* Assist with payroll queries and processing to ensure timely and accurate operations.
Qualities We Admire:
* Passion for technology and core values: Velocity, Integrity, Innovation, Outstanding People, and Customer First.
* Proven employee relations experience, with knowledge of the EMEA employment law landscape.
* Detail-oriented with a commitment to accuracy.
* Strong logical thinker and ethical decision-maker, handling confidential issues with discretion.
* Excellent organisational skills, capable of managing multiple demands calmly under pressure.
* Customer service-focused, dedicated to meeting internal and external client needs.